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CONTACTS US

Tel:+86-769-85333058
Fax:+86-769-85309928

Email:sales@brightwellpkg.com

MSN:brightwellpkg@hotmail.com

SKYPE:brightwellpkg

FAQ  

What is your quality standard for your products?
Our factory get the ISO9001 certificate in 2000,and all our QC are strict on carrying out
the quality inspection every step from incoming materials to finished products.


How could I get your samples?

Usually we offer samples to our customers free of charge,but for some special products with printing,we have to ask customer pay for the printing fee.As for the freight,customer should pay for the freight before the trial order.
There are two ways for you to get the samples.

  1. 1、You could advise me your Fedex / DHL / UPS / TNT # ,we ask the express to pick up the samples and freight is collected by your place or you could ask the courier to pick up the samples from our factory.
  2. 2、You could make the wire for the freight to us,and we arrange express to deliver the samples to you.


How to deliver the cargos and where is the port of lading?

We are able to deliver cargo by sea or air as customers required,and port of lading is shenzhen port(yantian port or shekou port) or shenzhen airport.


Can you offer Certificate of Origin?

Yes,both C/O or F/A available.


What is the payment term?

  1. T/T,30% deposit is paid when place the order,and 70% balance is paid before delivering.
  2. D/P;D/A;L/C

 

Could you accept customer return cargos to you if customers reject the cargos becasue of the bad quality?
Yes,we are able to accept customer's complaint and returning cargos to us if the quality is
bad,furthermore,we also find the reasons to avoid same quality problem happening again.


How to contact your sales?

You could send inquiries to our sales by email sales@brightwellpkg.com.

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